Privacy Policy

Website Privacy Policy

Separation Help Australia Pty Limited ABN 70 112 658 983 developed this website to assist men and women to deal with relationship breakdown and is committed to providing services which respects privacy. This Privacy Policy covers the way in which Separation Help Australia and the Divorce Coaching Australia website treats the personal information it collects and stores which is provided by users in accessing this website.

In this Privacy Policy, "personal information" means information or opinions about an individual whose identity is apparent or can reasonably be ascertained from the information.

Disclaimer
While Separation Help Australia will endeavour to ensure that all information provided on this website is accurate and up-to-date, Separation Help Australia takes no responsibility for any error or omission relating to this information. To the maximum extent permitted by law, Separation Help Australia will not be liable for any costs, loss or damage suffered by you through your use of this website.

Collection of information
Whenever you visit our website, the server makes a record of your visit and logs the following information for statistical purposes:

  •  the user's server address;
  •  the user's top level domain name (eg .com, .gov, .au, .uk etc);
  •  the date and time of the visit to the website;
  •  the pages accessed and documents downloaded; and
  •  the previous site visited and the type of browser used.

We only collect personal information where it is necessary for our business purposes or if there is a legal requirement for us to do so. Your email address will only be used for the purpose for which you provided it and will not be added to a mailing list unless you have so requested.

To register for access to the Benefits on Divorce Coaching Australia website, you will be transferred to Paypal, a secure internet payment service, for completion of your order to provide some personal information and payment details.. Your session with Paypal is secured using the industry standard Secure Socket Layer (SSL) technology. Your credit card and personal details are encrypted when transmitted over the internet and we will not be advised of your credit card details.

Use and Disclosure
We will only use or disclose your personal information for the purpose it was collected (including for the provision of complimentary services) unless you have expressly or impliedly consented to its use or disclosure; the use/disclosure is related to teh purpose of collection and you would reasonably expect us to use or disclose it in such a way; or we are required by law or otherwise compelled to disclose such information.
Other than as set out in this Privacy Policy, Separation Help Australia  or DivorceCoachingAustralia.com.au will not attempt to identify you or your browsing activities unless required by law or in the event of an investigation by a law enforcement agency under warrant to inspect logs.

Cookies
DivorceCoachingAustralia.com.au may use web browser cookies on this website. A cookie is a small text file that a server places on your hard drive which identifies your browser, not you personally therefore no personal information is stored within Divorce Coaching Australia website's cookies. DivorceCoachingAustralia website uses cookies to help us track the popularity of certain features and to design our on-line materials.

Access
You can access the personal information that Divorce Coaching Australia website holds about you by contacting Divorce Coaching Australia as set out below. We will provide you with a copy of your personal information (unless we are otherwise authorised by law) and may charge you a reasonable fee for such access.
Please contact us if you wish to update your personal information or have it deleted and we will take reasonable steps to do so. If we refuse your request to access, amend or delete your personal information we will provide you with a reason for this decision.

Security
Separation Help Australia and Divorce Coaching Australia website takes all reasonable measures to protect the security of any personal information which it holds. Personal information is stored in secure files. Our employees and the contractors who provide services to us on our information systems are obliged to respect the confidentiality of any personal information we hold. Users of this site should however be aware that there are inherent risks in transmitting information across the Internet.

Updates
This Privacy Policy may be updated from time to time so we recommend that you regularly return to this website to keep informed of any changes.

Contacting us
Our users are very important to us. If you would like more information, have any queries or problems relating to our Privacy Policy or the way that your personal information has been treated by us, please click on Contact Us. 

Further information about privacy in Australia and the requirements of protecting personal information is freely available at www.privacy.gov.au

Effect of Policy
This policy does not form a contract between the individual and Separation Help Australia or Divorce Coaching Australia website.


Carolyn - Director,  Separation Help Australia Pty Limited